Having worked in various branches of the finance industry for more than half my life, I'm not usually one for bashing the banks or insurance companies etc., however if there's one thing (or two actually) that I CANNOT stand, it's being lied to or taken for a fool.
A couple of years ago, I opened a new bank account. I've been perfectly happy with the bank I'd been with for many years, but there were issues with the length of time it was taking for my salary to get from the boss' account with bank 1, to my account with bank 2. So I opened an account with bank 1. Problem solved! The boss would press the necessary buttons on his computer, sing out and let my know I'd been paid, and I could log in and immedaitely make the various payments and transfers that keep a roof over my head, and the electricity and phone etc. connected.
UNTIL YESTERDAY!!!! When my salary still hadn't hit my account more than 7 hours after it had been transferred, I phoned the bank.
"When will these computer issues that have been all over the news for weeks, be fixed?"
" We're no longer having any computer issues."
"So where's my pay then?"
"It can take 24 to 48 hours for funds to go from one account to another."
"BULLSHIT! Either you're lying to me, or you're being lied to my your higher-ups!"
"No, it's always been the case. Recent computer problems are all fixed, and have nothing to do with your current situation."
"So, you're telling me that for the last 2 years+ I have just been LUCKY that my pay has been applied to my account immediately after my boss has initiated the transfer?"
(Actual conversation not necessarily as polite and calm as illustrated above... but you get the idea).
I got the same story from two different staff members, and I made it VERY clear that I didn't believe a word of it. And I don't! And if it IS true, then it's an absolute RORT! I hate the fact that I live payday to payday, though at the moment, (with The Brat out of work), it's more like payday to 3 days before payday. Nevertheless, for now, and for the immediate future, that's how it is. So when a huge corporation like this bank can just allow MY money to just float around in the ether unaccounted for, I get PISSED OFF!!!
What's worse, is that this bank couldn't even be bothered telling me the truth! If they had, I'd still have been unhappy, but I wouldn't have the burning rage that will see me take this matter further. I WILL take this matter further, all the way to the CEO if necessary (I have done it before and had a win). Wish me luck!