Having worked in various branches of the finance industry for more than half my life, I'm not usually one for bashing the banks or insurance companies etc., however if there's one thing (or two actually) that I CANNOT stand, it's being lied to or taken for a fool.
A couple of years ago, I opened a new bank account. I've been perfectly happy with the bank I'd been with for many years, but there were issues with the length of time it was taking for my salary to get from the boss' account with bank 1, to my account with bank 2. So I opened an account with bank 1. Problem solved! The boss would press the necessary buttons on his computer, sing out and let my know I'd been paid, and I could log in and immedaitely make the various payments and transfers that keep a roof over my head, and the electricity and phone etc. connected.
UNTIL YESTERDAY!!!! When my salary still hadn't hit my account more than 7 hours after it had been transferred, I phoned the bank.
"When will these computer issues that have been all over the news for weeks, be fixed?"
" We're no longer having any computer issues."
"So where's my pay then?"
"It can take 24 to 48 hours for funds to go from one account to another."
"BULLSHIT! Either you're lying to me, or you're being lied to my your higher-ups!"
"No, it's always been the case. Recent computer problems are all fixed, and have nothing to do with your current situation."
"So, you're telling me that for the last 2 years+ I have just been LUCKY that my pay has been applied to my account immediately after my boss has initiated the transfer?"
"Well.... yes."
(Actual conversation not necessarily as polite and calm as illustrated above... but you get the idea).
I got the same story from two different staff members, and I made it VERY clear that I didn't believe a word of it. And I don't! And if it IS true, then it's an absolute RORT! I hate the fact that I live payday to payday, though at the moment, (with The Brat out of work), it's more like payday to 3 days before payday. Nevertheless, for now, and for the immediate future, that's how it is. So when a huge corporation like this bank can just allow MY money to just float around in the ether unaccounted for, I get PISSED OFF!!!
What's worse, is that this bank couldn't even be bothered telling me the truth! If they had, I'd still have been unhappy, but I wouldn't have the burning rage that will see me take this matter further. I WILL take this matter further, all the way to the CEO if necessary (I have done it before and had a win). Wish me luck!
About Me
- Mayhem
- Single Mum of teenage chef, affectionately known as The Brat. Have started a new life at the tender age of 44, embarking on a relationship with my childhood sweetheart... I know cliche central, but so far it works for us! New job, new friends, new challenges. Life's GOOD!
Friday, December 17, 2010
Sunday, December 12, 2010
HIGHS AND LOWS!
As suggested by the title, there have been some high points and some low points over the last three months.
For those who don't follow me on Twitter, don't worry, my health is fine(ish), though there have been a couple of complications there too, which I will detail at the other blog. (Here)
Work is going along okay, the boss has been pretty good since we cleared the air about our little misunderstanding earlier this year. He knows of my plan to move to Melbourne, but is not aware of my timetable as yet. I will break it to him fairly soon I think, as the time is coming ever closer.
The Brat is once again out of work, having been ripped off salary wise by his most recent employers. Now given his record for staying in any one position for any length of time is not exactly awesome, I don't for a second believe that he is without blame in the various scenarios which have led to his temporary bouts of unemployment. Sadly, he's actually very good at what he does, and he is in fact a good little worker. To a degree he has been unlucky. Hopefully his next position will see him out to the end of his apprenticeship and beyond. After that who knows? He may choose to join me in Melbourne, travel, or, my personal preference, join one of the armed services for a few years. I have to admit though, it's been nice having him around the last week or so.
My relationship is going really well. I don't know what exactly turned the tide, but J has gone from being a man who emphatically declared less than 12 months ago, that he will be single for the rest of his life... to asking me to move in with him when I finally do get to Melbourne. Maybe it was my cancer, or the enthusiastic reception our relationship has had from his friends and family, or maybe a combination of the two. Sadly his Dad was also diagnosed with cancer, and as a result of other medical conditions, his treatment options were somewhat limited. He is currently under palliative care - which involves Morphine, as much as he needs, and is unlikely to survive the week. I saw him a couple of weeks ago when my best friend treated me to a weekend in Melbourne for J's birthday. Sad to see a strong, proud man reduced to the extent he was, and less than 24 hours after I returned home, he was in hospital. He is still a proud man, and the frustration in his eyes when he struggled to understand or be understood, was heartbreaking. I hope to make it back for his funeral, but that will depend on when, as my treatment has to be my priority.
Some of you will know that I had planned to be living in Melbourne by now, but obviously the cancer came along and delayed my plans. My next plan was to wait until I have my 12 month mammogram in June, then head off once I have the all clear. I am now moving my timetable forward, with the blessing of my Doctors. When I am ready they will transfer all of my records to the appropriate Doctors in Melbourne, and I can have all of my follow ups down there. So I am planning now on a move late March or early April 2011. J and I are both excited and impatient, but obviously it would be foolish to do anything until my active treatment is finished.
My parents.... well what can I say. There are subtle indications that Mum is beginning to accept the inevitability of my move. It will be a long time before she likes it though, if ever. Still, she has joined a bowling league, and talked Dad into joining the RSL, in an attempt to broaden their social circle. So far it seems to be working, and as they settle into new friendships, hopefully my move won't be as devastating as she thinks it will. There was a major hissy fit when I went to Melbourne a couple of weeks ago, but my current tactic is to ignore the tantrum, and eventually she settles down. She wouldn't drop me at the airport or pick me up on my return though.
I had breakfast this morning with some of the Burger crew. Good food and company, but once again no photos. D'Uh! I even made a point of locating and taking my camera and then forgot to use it! There are plans afoot to catch up again in the New Year, and I look forward to that. I'm also keen to see and meet more of the Melbourne Burgers, once I move.
So for now, I continue with my treatment, and prepare for Christmas. My younger sister will be here with her partner and the kids. My older sister was going to be here, but unfortunately will be unable to make it. I am looking forward to it, it will be a distraction from my treatment (which continues through my short break).
Given my track record, I suspect I won't be back with an update before Christmas, so to all my friends, have a safe and happy Christmas, or whichever celebration you prefer. Thank you again for your wisdom, support and friendship, and I will see you all around the Twitterverse, or on facebook, or the varios Blogs we frequent, until we catch up in person.
For those who don't follow me on Twitter, don't worry, my health is fine(ish), though there have been a couple of complications there too, which I will detail at the other blog. (Here)
Work is going along okay, the boss has been pretty good since we cleared the air about our little misunderstanding earlier this year. He knows of my plan to move to Melbourne, but is not aware of my timetable as yet. I will break it to him fairly soon I think, as the time is coming ever closer.
The Brat is once again out of work, having been ripped off salary wise by his most recent employers. Now given his record for staying in any one position for any length of time is not exactly awesome, I don't for a second believe that he is without blame in the various scenarios which have led to his temporary bouts of unemployment. Sadly, he's actually very good at what he does, and he is in fact a good little worker. To a degree he has been unlucky. Hopefully his next position will see him out to the end of his apprenticeship and beyond. After that who knows? He may choose to join me in Melbourne, travel, or, my personal preference, join one of the armed services for a few years. I have to admit though, it's been nice having him around the last week or so.
My relationship is going really well. I don't know what exactly turned the tide, but J has gone from being a man who emphatically declared less than 12 months ago, that he will be single for the rest of his life... to asking me to move in with him when I finally do get to Melbourne. Maybe it was my cancer, or the enthusiastic reception our relationship has had from his friends and family, or maybe a combination of the two. Sadly his Dad was also diagnosed with cancer, and as a result of other medical conditions, his treatment options were somewhat limited. He is currently under palliative care - which involves Morphine, as much as he needs, and is unlikely to survive the week. I saw him a couple of weeks ago when my best friend treated me to a weekend in Melbourne for J's birthday. Sad to see a strong, proud man reduced to the extent he was, and less than 24 hours after I returned home, he was in hospital. He is still a proud man, and the frustration in his eyes when he struggled to understand or be understood, was heartbreaking. I hope to make it back for his funeral, but that will depend on when, as my treatment has to be my priority.
Some of you will know that I had planned to be living in Melbourne by now, but obviously the cancer came along and delayed my plans. My next plan was to wait until I have my 12 month mammogram in June, then head off once I have the all clear. I am now moving my timetable forward, with the blessing of my Doctors. When I am ready they will transfer all of my records to the appropriate Doctors in Melbourne, and I can have all of my follow ups down there. So I am planning now on a move late March or early April 2011. J and I are both excited and impatient, but obviously it would be foolish to do anything until my active treatment is finished.
My parents.... well what can I say. There are subtle indications that Mum is beginning to accept the inevitability of my move. It will be a long time before she likes it though, if ever. Still, she has joined a bowling league, and talked Dad into joining the RSL, in an attempt to broaden their social circle. So far it seems to be working, and as they settle into new friendships, hopefully my move won't be as devastating as she thinks it will. There was a major hissy fit when I went to Melbourne a couple of weeks ago, but my current tactic is to ignore the tantrum, and eventually she settles down. She wouldn't drop me at the airport or pick me up on my return though.
I had breakfast this morning with some of the Burger crew. Good food and company, but once again no photos. D'Uh! I even made a point of locating and taking my camera and then forgot to use it! There are plans afoot to catch up again in the New Year, and I look forward to that. I'm also keen to see and meet more of the Melbourne Burgers, once I move.
So for now, I continue with my treatment, and prepare for Christmas. My younger sister will be here with her partner and the kids. My older sister was going to be here, but unfortunately will be unable to make it. I am looking forward to it, it will be a distraction from my treatment (which continues through my short break).
Given my track record, I suspect I won't be back with an update before Christmas, so to all my friends, have a safe and happy Christmas, or whichever celebration you prefer. Thank you again for your wisdom, support and friendship, and I will see you all around the Twitterverse, or on facebook, or the varios Blogs we frequent, until we catch up in person.
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